Location
Ground Floor
Jarrolds Department Store

Opening Hours
Tuesday - Saturday 9.30am - 5.00pm
Subject to change

Contact the team
[email protected]
01603 660661

From the moment you step into our store, we’re committed to making your visit feel personal, effortless, and truly memorable.

Our knowledgeable team is here to guide you through our products, services, and locations—ensuring you feel supported every step of the way.

Whether you're looking to book an appointment with our Beauty experts, plan a special meal with friends, or learn more about upcoming events, our Concierge team is ready to tailor your experience to suit your needs.

Available Services:

Restaurant Reservations

Personal Shopping

Beauty Appointments

Gifting Assistance

Loyalty Membership Support

Meet Luke from Concierge

From the moment you arrive, our team is here to ensure your experience is seamless, personalised, and memorable—every time.

Gift Experiences from Concierge

Whether you're celebrating a special occasion or simply indulging someone special, our Concierge team is here to curate the perfect gifting moment for you.

Discover all Jarrolds Gift Experiences

Bespoke Styling Package | The ultimate Jarrolds experience

Includes: 
2 hour consultation with your choice of Personal Stylist
Lunch in one of our Restaurants
Beauty treatment/s of your choice in our new Retreat Beauty Rooms
 
Suitable for:
Anyone who would like to make their visit to us extra special
Couples as well as individuals 
 
Price on Request
 
Speak to our dedicated Concierge team for more information and to book your day.
Call 01603 660661 or email [email protected]

Concierge Guides & Articles

Discover curated inspiration, expert insights, and exclusive stories—explore our latest guides and articles from our Concierge Team.