A landmark Norwich department store since 1840,
Jarrolds has proudly overlooked the iconic Norwich Market from its London Street location for generations. Across five inspiring floors, visitors can shop for unique gifts, discover products from trusted Norfolk producers, dine on locally sourced ingredients, and explore beauty brands available exclusively at Jarrolds, the only Norwich stockist.
Recognised as the UK's Best Independent Department Store in both 2024 and 2025 by Drapers, Jarrolds continues to set the standard for exceptional retail experiences. With over 180 years of heritage, Jarrolds remains committed to championing local businesses, curating exceptional products, and delivering outstanding customer experiences.
Opening Hours
- Monday:
- 9:30am - 5.00pm
- Tuesday:
- 9:30am - 5.00pm
- Wednesday:
- 9:30am - 5.00pm
- Thursday:
- 9:30am - 5.00pm
- Friday:
- 9:30am - 5.00pm
- Saturday:
- 9:30am - 6.00pm
- Sunday:
- 10.30am - 4.30pm
Opening hours during public holidays may vary.
Contact Details
Jarrolds Department Store
1-11 London Street
Norwich
Norfolk
NR2 1JF
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In-store services
Discover leading brands
including beauty brands in our Beauty Hall, shop the latest arrivals for Womenswear and Menswear, explore our renowned Food Hall filled with products from trusted Norfolk producers and artisan makers, browse home and furniture collections from Barker and Stonehouse, and find toys, gifts, and much more across our five inspiring floors. Jarrolds works with dozens of Norfolk-based brands and independent businesses, helping showcase local products to customers across the region.
In-store exclusive brands
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FAQ's
Are dogs allowed in-store?
We are pleased to welcome well behaved dogs into all of our Stores. The only exception being areas where we are serving food, this includes all of our restaurants and cafes. Our dog admittance policy is:
- Dogs must be well behaved and accompanied by a responsible owner
- Dogs are excluded from all restaurants, including the wine bar
- Dogs must be kept on a fixed lead at all times, unless being carried
- Smaller dogs must be carried on escalators to avoid injury to paws
- We reserve the right to refuse entry
Store Accessibility
- Step-free access- via entrances on Exchange Street and London Street with lifts to other floors
- Accessible toilets on the Lower Ground Floor and Floor 2
- Assistance dogs welcome
- All restaurants accessibility- friendly
For more information please contact [email protected] or call 01603 660661
Last updated October 2026