Location: Ground Floor

Contact: [email protected]

Our Services

Bespoke
Buying luxury should feel perfect, even when you can’t find exactly what you want. At Dipples, we create bespoke jewellery, working with you to design a truly unique, treasured piece.

Valuations & Loss of items
Dipples offers expert on-site valuations (at our Bury st Edmunds store) for insurance, probate, and more. Our trained teams also help replace lost or stolen items, sourcing or creating bespoke pieces to match your needs.

Watch & Jewellery Repairs
At Dipples, we help keep your watches and jewellery in perfect condition. Our expert craftsmen provide repairs and servicing, ensuring your valuable pieces last a lifetime.

Gift Wrapping
Dipples offers complimentary gift wrapping with every purchase, in-store or online. Simply ask in-store or select the option at checkout.

Wedding Shows
We attend wedding shows across Norfolk and Suffolk, showcasing a wide range of wedding bands and carefully chosen bridal gifts.

Highlights from our brands at Jarrolds

FAQs

Do you offer bespoke diamond jewellery? 

We have a range of beautiful diamond pieces from which to choose, but for that individually tailored, unique diamond setting Dipples offer a Bespoke Jewellery Service. Any diamond, any cut, any setting. Designed by you and set exclusively for you at Dipples.   To take advantage of this, please contact any of our stores.

Do you offer a free Gift Wrapping Service?

We are delighted to offer complimentary gift wrapping in our luxury packaging for the ultimate shopping experience. Each gift is hand packed and beautifully presented, inside our exclusive branded box, ready for that perfect moment. 

Will my jewellery come with a guarantee? 

At Dipples we are proud of our reputation for quality, craftsmanship and service. To give you piece of mind all our jewellery is guaranteed for a period of 12 months from date of purchase, against faults in materials and flaws in craftsmanship.

Should I insure my jewellery?

Insurance services protects your precious pieces in the event they need to be repaired; if accidentally damaged, or replaced; if lost, stolen or damaged beyond repair.   You are of course free to organise your insurance cover if you wish, we can supply a written valuation for your insurance company with any purchase from Dipples.

How can I be sure the watch I like is 100% authentic?

At Dipples all our new watches are bought direct from the manufacturer, or UK distributor, whilst pre-owned models are all inspected by own trained Master Watchmaker, or the respective brand.  You are right to be wary of replica watches.

Could an item I’ve seen online or in another store be sent to Jarrolds?

Yes, we can arrange for items to be transferred to our Jarrolds concession. Please get in touch with us directly or visit one of our stores to organise this.

Can I use a Jarrolds Gift Card or my Jarrolds Loyalty Card?

Unfortunately we are unable to accept Jarrolds Gift Cards and Jarrolds Loyalty Cards.

Discover more at Jarrolds Department Store