Job Purpose

To generate sales by delivering outstanding customer service and maintaining exceptional standards, providing a world class shopping experience that means our customers return again and again.

Responsible for:


  • Actively sell in a professional and friendly manner
  • Achieve sales goals by demonstrating a passion for retail, the product and our brand
  • Confidently introduce our full range of products & services


  • Provide an inviting and welcoming atmosphere for our customers
  • Engage with our customers, to exceed their expectations and build customer loyalty
  • Make the customer experience fun


  • Develop an in-depth knowledge of our product in order to aid our customers fashion needs.
  • To provide accurate and informative product knowledge including the features and benefits of the products available
  • Promote the brand, products and services at all times


  • Ensure sales transactions are processed with care and attention
  • Adhere to stock control procedures
  • Maintain the health and safety of colleagues, customers and contractors


  • Work as an effective part of the store and regional sales team
  • Demonstrate flexibility in order to meet store needs
  • Build professional and effective relationships that support team goals

Key behaviours Essential

  • Sales and target driven
  • Customer service focused
  • Passion for fashion
  • Strong work ethic


  • Fashion retail experience
  • Excellent communication skill