Team Leader – Beauty Department
Full time
We have a fantastic opportunity to recruit a Team Leader to work in our Beauty Department. This role would ideally suit a candidate who has previous experience in a Team Leader or supervisory role.
Reporting Michelle Vale, Beauty Manager, you will be responsible for supporting the successful operation of the Beauty Department, supporting concessions and adjacent departments as and when required.
You will be able to demonstrate a positive ‘can-do’ attitude and lead by example in terms of your customer experience and service skills. The team is central to the success of the floor, so an understanding of how to inspire, motivate and support the team’s well-being is essential.
This role will give you the opportunity to enjoy the following responsibilities:
- Work with the Beauty Manager to achieve department KPIs and sales targets.
- Working on the sales floor as a positive role model for the sales team inspiring them to achieve their very best and promoting the businesses’ purpose, vision & values in an omni-channel business.
- Help with the day-to-day smooth operation of the department ensuring that sales targets are met, and tasks are complete.
- Being able to delegate tasks to team members and ensure all areas of the floor are properly covered throughout the day.
- Help maintain outstanding customer service standards across the department and the ability to resolve any customer issues as they arise.
- Support the induction of new colleagues and support a learning environment for all colleagues.
- Encourage colleagues in the collection of customer data though loyalty sign ups.
What we can offer
At Jarrold we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us.
- Generous colleague discount for our stores
- Free colleague car park within walking distance of our main store
- Free bicycle storage.
- Wellbeing: employee assistance programme (Retail trust), a Wellbeing Lead in our People Team and mental health first aiders.
- A generous (optional) working wardrobe allowance to buy clothes to wear for work
- Exclusive local discounts on a range of local restaurants and shops.
- One paid volunteering day per year.
If you feel this is the next move for you, please apply in writing with a CV and Covering letter to [email protected].
Closing date for applications 21/06/2024