Being part of Jarrolds is more than a little bit different to working at any other department store. For a start, we are wholly independent meaning all the decisions about the store are all made right here in Norwich. And we truly live by our values, when you work here it genuinely feels like being part of one big family. Whatever the day brings we are in it together, showing support and care for each other.

Our Sales Teams are the first point of contact with our customers and therefore ambassadors for the Jarrolds brand. When you work in our stores you won’t just become an expert at selling products, you’ll also be a brilliant host, welcoming our guests and helping them find whatever they need. We strive to make everyone who visits us feels special and create unique and memorable experiences. This is why our customers love shopping with us.

Here at Jarrolds Food Hall we have a passion for food and drink and with the ongoing expansion and development of our busy food hall we are excited to announce this newly created role engaging with our customers in a more dynamic level offering samples and demonstrating a range of products. You will work alongside the shop-floor team reporting to the department manager where you will play an important part in helping choose which products to focus on in the weeks ahead based on seasonal trends and new product lines whilst also feeding back customers thoughts

As a successful sales assistant you will:

  • Have a passion for food and drink.
  • Have a friendly manner and enjoy engaging with customers and sharing your passion and knowledge of our amazing products.
  • Be experienced in sales and delivering targets.
  • Take every opportunity to expand your knowledge and develop your skills. On occasion you may work alongside local producers learning about their product before engaging with our customers on their behalf.

Please note that being able to work most weekends is essential.

What we can offer you:

At Jarrolds we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us.

  • Generous colleague discount for our stores
  • Free colleague car park within walking distance of our main store
  • Free bicycle storage.
  • Wellbeing: employee assistance programme (Retail trust), and a Wellbeing Lead in our People Team.
  • A generous (optional) working wardrobe allowance to buy clothes to wear for work
  • Exclusive local discounts on a range of local restaurants and shops.
  • One paid volunteering day per year.

If you believe you have what we are looking for then please apply with a CV and cover letter, we look forward to hearing from you.

Job Type: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 20 per week


  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Paid volunteer time
  • Store discount


  • Day shift
  • Every weekend

Ability to commute/relocate:

  • Norwich: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location:

  • In person